My wife has an account in Bangalore and we are using them for more than 6 months now. It's got greatly simplified our weekend searching, no uncertainties about that. A single end shopping for almost all of the items and scheduled shipping and delivery, types significantly better than other web-sites. The massive difficulty is the caliber of persons Doing the job both equally in purchaser treatment and shipping and delivery. They are going to hold tests your boundaries, no matter whether you take late shipping, early shipping and delivery, expired goods, spoiled vegetables, defective card equipment, missing goods, cancelled things, swapped merchandise, the listing goes on, and everytime It's important to continue to keep reinforcing your benchmarks and restrictions.
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See conversation · bigbasket @bigbasket_com 9h Replying to @LiveFromALounge We'll absolutely forward your feedback to the respective workforce and be certain we consider necessary actions to avoid these incidents in close to future.
Look at conversation · bigbasket @bigbasket_com 9h Replying to @ARUNBHAKRI3 We are able to comprehend your condition. Kindly take our sincere apologies for your inconvenience caused to you. Now we have arranged a simply call from our crew.
Adjustments in weights are billed to our wallets after which later in orders are included on the cart. Nowadays when i purchased in two orders there was adjustment of 2 rs Every and a person was for that merchandise they mis-delivered and then refunded.
This isn't plenty of now the things they did was eradicated one among my merchandise in the listing devoid of informing me ! I identified as them many periods to receive it provided they usually had been indicating its not accessible anymore lastly they extra it i dont know the way they managed or how they were fooling me ahead of that! Ultimately currently get was produce on time and supply guy achieved my handle without having even contacting me (dnt knw how he got my deal with which 2 days in the past he was not able to get). Now they delivered Improper item and shipping boy was expressing item is exact as ordered i dont know how these men are running this application! So irresponsible and impolite fellas ! Bad knowledge!
Watch conversation · bigbasket @bigbasket_com 7h Replying to @kunalsen7684 We experimented with achieving you on your own registered Call information. However, there was no response from more info you. Kindly let us know your effortless time or alternate mobile range.
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Check out discussion · bigbasket @bigbasket_com 8h Replying to @kunalsen7684 We regret the inconvenience brought on. We can get again for you. Kindly spare us some time.
Their normal responses are We'll refund without having even knowledge what customer is dealing with and 2nd we reorder item for you personally but that should be available in up coming supply slot which might be a person full day. Therefore you get something and wait for two days to get a blunder by them.
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Confined range: I needed a certain model of milk solutions, couldn’t obtain it on Large Basket. At the same time needed a specific manufacturer of cookies, couldn't discover.
Below-ripe bananas: A number of create, specifically bananas, get seven times as a way to arrive at maturity promptly immediately after Massive Container delivers. So now we've been shopping for the bananas by way of a close by store. This is the prevalent fruit syndrome, we’ve discovered.
It will get tiring sometimes to check every thing. Whenever they occur promptly, they won't have card device, if they do the two, they can deliver expired products and so forth. So Evidently there's no regularity and sincerity in Conference consumer demands. Their shopper care is essentially non existent without centralised control and accountability. So in the long run, large amount of consideration seekers spoiling the initiative which might have revolutionised grocery shopping.
Perspective dialogue · bigbasket @bigbasket_com 8h Replying to @TanuuKunal We regret the inconvenience brought about. Could you remember to assist us with all your buy number? We are going to do our greatest that may help you.